BUYY.IN FAQs
A little clarity goes a long way.
Useful answers about shopping, the preview collection, makers and business enquiries.
Shopping & support
Can I shop on this website today?
You can browse our new website and explore the sample collection. Checkout and payments are currently disabled. Preview listings, prices and concept illustrations are not final offers for sale.
What can I find at Buyy.in?
Our collection is being developed around books, handmade products, food and treats, and home and work essentials. Business and bulk enquiries have a separate route.
Who do I contact about a product or an order?
Buyy.in is the first point of contact. Use Contact & Support and include the relevant product link, order number or enquiry reference.
Will I have to create an account?
Guest checkout is planned when shopping opens. A customer account is optional and provides access to order history and saved addresses. Account services are being prepared during the preview.
How much will delivery cost?
For live products, delivery eligibility and charges will be shown for the destination before payment. We are not publishing a universal delivery charge or free-shipping promise during the preview.
Can items arrive in separate parcels?
Some products may be fulfilled from different locations or have different production times. Any split-shipment arrangement and applicable charges must be made clear before purchase.
Can I return a personalised or food product?
Change-of-mind returns can differ by category and must be disclosed before purchase. Product-specific restrictions do not remove applicable rights if an item is defective, incorrect or materially different from what was agreed.
Makers, partners & business
How do I become a maker or supplier partner?
Use the Buyy Maker journey for independent creations, or Partner with Buyy for a brand or product business. Every proposal is reviewed before approval.
Does an application guarantee a listing?
No. Product fit, quality, authorised supply, information, commercial terms and fulfilment capability are reviewed first. Applying does not grant seller access or publish products.
What if I am not GST registered?
State your current status in the form. The appropriate eligibility, tax and procurement requirements must be resolved before a commercial arrangement is approved.
Can I request corporate gifting or a bulk quotation?
Yes. Share your requirement, including quantity, budget range, delivery location and required date. A quotation enquiry is not an order.
